When considering making a decision to invest in a high-value equipment such as a forklift, the brand is one of the most important factors. Investing in a genuine forklift is always the best and safest investment option.
So what is a genuine forklift? And what are the benefits of investing in genuine forklifts? Let’s find out with Yale Forklifts Vietnam in the article below:
1. What is a genuine diesel forklift?
Genuine products are products that are sold directly from the manufacturer or sold through an authorized distributor of the manufacturer. These authorized distributors are licensed by the original manufacturer to sell the manufacturer’s branded product. Products sold by official distributors of the manufacturer always have guaranteed quality and are provided with after-sales support policies.
Accordingly, genuine diesel forklifts are trucks that are sold directly by the manufacturer or indirectly through an authorized distributor.
Genuine diesel forklifts are directly distributed from the manufacturer or an authorized distributor
For example, genuine Yale brand’s forklifts in Vietnam are exclusively distributed by Yale Forklifts Vietnam which always have certificates of origin, quality certification and are provided with after-sales support policies such as: warranty, maintenance, operation training, guidance book,…
2. Investing in genuine diesel forklifts which have guaranteed origin
As mentioned above, one of the values of genuine products in general and genuine diesel forklifts in particular is the guaranteed origin.
The guaranteed origin means that the origin of genuine diesel forklifts can be easily traced, based on the certificate of origin, also known as CO (Certificate of original).
The possibility to trace a truck’s origin makes it easier to understand which factory or brand that produces the forklift truck. The place where the factory is located? This brings two values: the quality and the entity responsible for that forklift.
The quality of genuine diesel forklifts will be mentioned in the next section.
There have been many cases, when customers buy a forklift (non-genuine), once problems related to product quality arise, finding someone that is responsible for it is a complex problem.
When everything is good, the value of CO (certificate of origin) is not promoted much, but when problems arise, the value of CO will show clearly. CO helps owners immediately know which manufacturer is responsible for their forklifts.
Yale is a forklift brand from the US whose origin is always clearly announced. Yale forklift’s series are produced in American, Japan, China, Italy,… factories.
Invest in genuine diesel forklifts with the origin rest assured
Each Yale forklift’s origin has its own value and meaning. For example, trucks made in the US are always integrated with many modern features which provide high performance.
Forklifts made in China usually focus on optimizing investment costs by taking advantage of cheap local labor and materials.
3. Investing in genuine diesel forklifts which have guaranteed quality
Quality is always the most important criterion when choosing to invest in diesel forklifts in particular and all other products in general.
When investing in genuine diesel forklifts, customers are completely assured of quality which is guaranteed by the manufacturer. Commitment that the quality has been tested and true to the claim based on the specifications.
Of course, other (non-genuine) forklifts will also have specifications and a proven commitment to quality based on specifications.
But as for the responsibility when the damage occurs, customers cannot trace the origin to complain or ask for after-sales support if there are problems related to quality.
Invest in genuine diesel forklifts which have guaranteed origin
The quality of genuine Yale forklifts, in addition to being declared and guaranteed based on specifications, is also proven by many of the world’s major awards for industrial products, or material handling equipment such as:
Edison Award (Recognize excellence in new product and service development, marketing, human-centered design and innovation); Reader’s choice Product of the year (from 2017 until now) by Material Handling Product News magazine; Gold product – Product of the year (from 2015 until now) by Plant Engineering, etc.
4. Investing in genuine diesel forklifts which have guaranteed warranty, maintenance and repair policy
Customers care more about the cost of ownership and operating costs of a forklift than its investment costs because a diesel forklift can be used for a long time.
Warranty, maintenance, repair services … which are done by a genuine distributor will be more professional and thorough
Yale forklifts are genuine and exclusively distributed by Yale Forklifts Vietnam along with a thorough and professional after-sales service team which is directly trained by Yale Group’s engineers.
5. Investing in genuine diesel forklifts which have guaranteed available spare parts
There have been many cases where buyers have invested in a diesel forklift with a “cheap price” and the current quality is also very good, but cannot find any supplier that sold spare parts and consumables for that truck. This caused the operating efficiency as well as the lifespan of the forklift to be affected.
One of the criteria for a distributor to maintain the right of genuine distribution is to ensure the implementation of after-sales service. In particular, the distributor must always have genuine spare parts available to promptly support their customers.
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Common spare parts are always available for Customers.
When investing in a genuine Yale forklift from Yale Forklifts Vietnam, customers will receive guaranteed after-sales service. The technical team of Yale Forklifts Vietnam oftens suggests a list of common spare parts and consumables to customers after each periodic maintenance so you can buy parts for back-up to ensure that the forklift is always working smoothly.
Through this article, we hope that customers have more information so you can understand about the benefits of investing in diesel forklifts in particular and material handling equipment in general from genuine authorized distributors. Please feel free to contact us via Hotline: 0896.461.728 so we can provide you with the suitable consultation.
